Digitalization doesn’t have to be complicated, time-consuming, or full of costly technicalities. In this post, we will show you a Whatsapp-based Customer Management System that helps you digitalize your business using only your smartphone within 10 minutes of your time. There are many things in digitization. Let’s do it one step at a time. The first step is to sell your products online using mobile.

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Many of us agree on the importance of digitalizing your business. Take Minister for Trade, Gan Kim Yong’s word for it .

So I think digitalization is a very important enabler…to be able to emerge from COVID-19 stronger. I’m quite confident that the retail sector will be able to recover and do well when we reach a COVID-19 resilient state

Trade and Industry Minister, Gan Kim Yong

Having a digital presence is not enough to reach your customers! Much more needs to be done to reach our customers, and to fulfil on their orders.

But how are small businesses owners, like yourself, going to get started with digitalizing your business? You’re probably just getting started with PayNow, Instagram or Facebook account. You do the right things with posting up content regularly, running some basic ads – this is on top of you running your daily operations.

And now you have to worry about digitalizing your business operations! How are you going to get around to doing that? It sounds so complicated!

Don’t worry, we have found a solution that will get your digitally based customer order operations up and running in no time. What used to take more than 5 months to enable has been collapsed to only 10 minutes of your time.

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Digitalization in 10 minutes?

In one of our earlier posts, we mentioned Take.App. It’s a Digital storefront application that is easy for you to setup and use for yourselves and for your customers. While it was a platform initially set up for our hawkers and restaurant owners, it’s also suitable for those selling small handicrafts, or even home-based bakers and Kombucha brewers. It’s entirely Whatsapp and Mobile-Browser based, so you can access and run operations on the go without having to use a computer.

When you set up your account, all you need is your whatsapp number, and that’s it. It’s simple to use, easy to navigate, and everything in each section does exactly what it says it does.

To deploy your new Take Shop, you just need to copy the URL of your live Take Shop in your browser and paste it into your Facebook account details under “Website” or into your Instagram account under “Website”.

Are you planning to use the QR for orders on printed flyers? Go to ‘Tools’-> “QR Code” section, and in that section, you can print out, screenshot your QR code directly linking to your site.

 

 

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Do they have a Paid Option?

There is a paid option available – in our blog post version, you’ll be able to see the differences between the Free version and the paid version. But the main difference is that you get unlimited image uploads, automatic delivery distance calculation, and no sponsored ads in your shop page. And the paid version is only $10 per month, no lock in contracts.

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Summary

So, if you are looking to digitalize your business’ operations, Take.App is a great way for small self-starters to get a foothold into having a fully digitalized business on convenience and a tight budget.

However, if you intend to scale your business and grow it to a much bigger operation, Take.App maybe too small a pair of shoes for you, and you may have to upgrade to an Optimiser or Shopify or Spreadsimple. Next week, we will be doing a comparison post on these three options, so do subscribe to our Podcast, or subscribe to My Fat Pocket to get notified when it comes out.